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COVID-19 FAQs

What to expect when traveling via SMF during the COVID-19 pandemic

Watch our COVID-19 Safety video

COVID-19 FREQUENTLY ASKED QUESTIONS (FAQS)

What should I expect when I fly?

Are face coverings now required at SMF?

As of June 18, anyone at the Airport when in a public space must wear a face covering. When you need to travel, please arrive with your required face covering.

Is the Sacramento International Airport conducting health screenings of passengers?

Sacramento International Airport (SMF) is not a Centers for Disease Control and Prevention (CDC) designated Airport for health screenings of passengers. We have been closely monitoring the situation and working with our local Public Health Department to ensure we are informed and able to continue to provide the safest traveling experience possible for our passengers. Additionally, the Airport does not currently have any nonstop flights to Europe or Asia, so would not be a first point of entry for passengers traveling from those international destinations.

What measures is SMF taking to help prevent the spread of COVID-19?

  • We have increased routine cleaning of frequently touched surfaces and put additional hand sanitizer stations throughout the airport. In addition, SMF has a protocol in place should our Communication Center receive reports of a potential sick passenger. 
  • TSA checkpoints have increased the frequency in which they clean and sanitize bins used by passengers. 
  • As of March 13, SMF has increased the amount of fresh air entering each building from 10 percent to 100 percent. 
  • Additionally, we encourage all passengers to follow Public Health guidance and practice every day preventive actions to help stop the spread of respiratory viruses including:
    • As of June 18, anyone at the Airport when in a public space must wear a face covering. When you need to travel, please arrive with your required face covering. 
    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Stay home when you are sick.
    • Cover your cough.
    • Sneeze into a tissue then throw the tissue away in the trash. Wash your hands afterwards.

What are the current US air carrier requirements for passengers during COVID-19?

A complete list of current requirements for passengers can be found here.

How do I learn more about COVID-19 and recommendations from SCPH and CDC?

For the latest information regarding COVID-19 please visit the following websites:

What should I do if I have a medical emergency at the Airport?

If you have a medical emergency while at Sacramento International Airport, call the Airport Communication Center 916-929-5000.

How do I find out if my flight is canceled?

Please contact your airline to find out information on current flight status.  

Airline Contact

What parking lots are currently available at SMF?

Currently both Economy Lots are closed. There is signage at the entrance to the Airport directing travelers to the Daily Lot, which is available for parking at the Economy Lot rate of $10.00 per day. The Daily Lot is walking distance and positioned between A and B Terminals.

The Hourly Lot is located closest to Terminal B and has a posted rate of $29 per day. Additional parking information can be found on our website's parking page.

Parking Info

Can I get a refund on parking fees if I am unable to return to SMF on time?

For information on parking refunds, please email Air-market@saccounty.net and a parking representative will be in touch.

Is there still a bus service from the Daily Parking Lot?

The bus service to and from the Daily Parking Lot is operational. Customers in need of ADA assistance can call First Transit dispatch (916) 874-0725.

Is App-based ride sharing still servicing SMF?

Lyft and Uber are currently providing service to SMF in addition to on demand taxi service. For more information, click here.

Rideshare Info

Are shops and restaurants still open at the Airport?

In an effort to comply with the most recently announced federal guidelines and out of an abundance of caution some retail shops and restaurants at Sacramento International Airport have reduced their seating capacity, limited their hours or closed until further notice.

A complete list of the dining and shopping options at SMF are currently available.

Dining & Shopping Hours

Is the Sacramento International Airport currently open?

SMF is currently open to travelers. As of now, planes have not been grounded by the FAA and are still flying in and out of the Sacramento International Airport. The Airport has taken additional steps to keep traveling passengers safe including increased cleaning of high touch points and TSA bins, put additional hand sanitizer stations throughout the terminals, and changed the airflow in the terminals to 100% fresh air.

Please contact your airline for updates on flights.

Find Airline Contact Info

How do I find out if my flight is canceled?

Please contact your airline to find out information on current flight status.

Find Airline Contact Info

What should I do if I need to change my travel plans?

For any changes or cancelation of flights, passengers should contact their airline. The Airport is unable to assist with any travel changes/cancelations.

How can I pay for parking at SMF?

Cash is no longer accepted at parking lot cashier booths in all parking lots at Sacramento International Airport (SMF).

Customers wanting to pay with cash will need to pay prior to returning to their car at specifically designated pay-on-foot self-service kiosks in the parking garage and outside Door 1 at Terminal B.

For passengers coming from Terminal A, cash payment kiosks are located on level 1 in lobbies C and D and on level 3 in lobby C in the parking garage. For passengers coming from Terminal B, cash payment kiosks are located on level 5 in lobby C of the parking garage and outside Door 1 at the cross-walk to the Hourly Lot.

 

Restaurants/Grab-n-Go Convenience

Farm to Fork to Sky Kiosk (Terminal B) CLOSED
Farm to Fork to Sky Market (Terminal B) CLOSED
Chocolate Fish (Terminal B) CLOSED
Vino Volo (Terminal A and B) Terminal A (CLOSED)
Terminal B (CLOSED)
Taylors Market (Terminal A) CLOSED
Famous Famiglia (Terminal B) 5:00am - 4:00pm; Thursday 5:00am - 2:00pm 
Esquire Grill (Terminal B) 11:00am – 9:00pm; Monday and Thursday 11:00am - 7:00pm
Burgers and Brew (Terminal B) 6:00am – 8:00pm; Thursday 6:00am - 5:00pm
Starbucks (Terminal B) 4:30am – 9:00pm
Starbucks (Terminal A) CLOSED
Jack's Urban Eats (Terminal B) 6:00am – 7:30pm; Thursday 5:00am - 1:00pm
Dos Coyotes (Terminal B) CLOSED
Cafeteria 15L (Terminal B) 7:30am – 7:30pm; Thursday 6:00am - 8:00pm
Peet’s Coffee (Terminal B) CLOSED
Camden Foods (Terminal B) CLOSED
Gateway Bar (Terminal B) CLOSED
Paesanos (Terminal A) CLOSED
Squeeze In Burger (Terminal A) Beginning November 2 - 6:00am - 2:00pm  Sunday - Friday. Closed Saturday.
Peet’s Coffee (Terminal A) 4:00am - 11:00am Sunday - Friday; Closed Saturday.
La Taqueria (Terminal A) CLOSED
Iron Horse Tavern (Terminal A) 10:00am - 3pm; Closed Saturday
Freshii (Terminal A) 4:00am – 5:00pm, Thursday 4:00am - 12:00pm
The Well (Terminal A) 4:00am – 11:30pm
Escape Lounges (Terminal A and B) CLOSED

 

 

Retail Shops

No Boundries (Terminal B) CLOSED
DOCO Market (Terminal B) 5:00am – 11:30pm
Brighton (Terminal B) 7:00am - 1:00pm
Sactown Market (Terminal B) 5:00am - 7:30pm; Thursday 5:00am - 5:00pm
The Gallery at SMF (Terminal B) Open
Travel+Well (Terminal B) 5:00am - 1:00pm, closed Saturdays
Erwin Pearl (Terminal B) 6:45am - 1:15pm Monday - Sunday, closed Saturday. 
Erwin Pearl (Terminal A) 7:00am - 4:00pm Sunday - Friday, Saturday 7:00am - 1:00pm
Baggalini (Terminal A) CLOSED
Travel + Well (Terminal A) 8:00pm - 11:30pm
Popsox (Terminal A) 6:00am – 5:00pm; Thursday 
@ease (Terminal A) 6:00am – 6:00pm; Thursday 6:00am to 12:00pm
InMotion (Terminal A) 5:00am - 4:00pm; Thursday 5:00am to 12:00pm
InMotion (Terminal B)  CLOSED