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ALERT Covid-19 FAQs - Updated April 18, 2022


COVID-19 FAQs

What to expect when traveling via SMF during the COVID-19 pandemic

COVID-19 FREQUENTLY ASKED QUESTIONS (FAQS)

Are masks still required when visiting the airport?

Following a decision April 18, 2022 by a federal judge in Florida to overturn the CDC's national mask mandate on public transportation, in airports, and on airlines, the Transportation Security Administration effective immediately will no longer enforce its Security Directives and Emergency Amendment requiring mask use on public transportation and transportation hubs.

As this situation develops, travelers are encouraged to contact their airline directly. We will continue to update the public as new details emerge. 

What should I expect when I fly?

Is the Sacramento International Airport conducting health screenings of passengers?

Sacramento International Airport (SMF) is not a Centers for Disease Control and Prevention (CDC) designated Airport for health screenings of passengers. We have been closely monitoring the situation and working with our local Public Health Department to ensure we are informed and able to continue to provide the safest traveling experience possible for our passengers. Additionally, the Airport does not currently have any nonstop flights to Europe or Asia, so would not be a first point of entry for passengers traveling from those international destinations.

What measures is SMF taking to help prevent the spread of COVID-19?

  • We have increased routine cleaning of frequently touched surfaces and put additional hand sanitizer stations throughout the airport. In addition, SMF has a protocol in place should our Communication Center receive reports of a potential sick passenger. 
  • TSA checkpoints have increased the frequency in which they clean and sanitize bins used by passengers. 
  • As of March 13, SMF has increased the amount of fresh air entering each building from 10 percent to 100 percent. 
  • Additionally, we encourage all passengers to follow Public Health guidance and practice every day preventive actions to help stop the spread of respiratory viruses including:
    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Stay home when you are sick.
    • Cover your cough.
    • Sneeze into a tissue then throw the tissue away in the trash. Wash your hands afterwards.

What are the current US air carrier requirements for passengers during COVID-19?

A complete list of current requirements for passengers can be found here.

How do I learn more about COVID-19 and recommendations from SCPH and CDC?

For the latest information regarding COVID-19 please visit the following websites:

What should I do if I have a medical emergency at the Airport?

If you have a medical emergency while at Sacramento International Airport, call the Airport Communication Center 916-929-5000.

How do I find out if my flight is canceled?

Please contact your airline to find out information on current flight status.  

Airline Contact

Can I get a refund on parking fees if I am unable to return to SMF on time?

For information on parking refunds, please email Air-market@saccounty.net and a parking representative will be in touch.

Is App-based ride sharing still servicing SMF?

Lyft and Uber are currently providing service to SMF in addition to on demand taxi service. For more information, click here.

Rideshare Info

Is there still a bus service from the Daily Parking Lot?

The bus service to and from the Daily Parking Lot is operational. Customers in need of ADA assistance can call First Transit dispatch (916) 874-0725.

What should I do if I need to change my travel plans?

For any changes or cancelation of flights, passengers should contact their airline. The Airport is unable to assist with any travel changes/cancelations.

How can I pay for parking at SMF?

Cash is no longer accepted at parking lot cashier booths in all parking lots at Sacramento International Airport (SMF).

Customers wanting to pay with cash will need to pay prior to returning to their car at specifically designated pay-on-foot self-service kiosks in the parking garage and outside Door 1 at Terminal B.

For passengers coming from Terminal A, cash payment kiosks are located on level 1 in lobbies C and D and on level 3 in lobby C in the parking garage. For passengers coming from Terminal B, cash payment kiosks are located on level 5 in lobby C of the parking garage and outside Door 1 at the cross-walk to the Hourly Lot.

 

Restaurants/Grab-n-Go Convenience

Farm to Fork to Sky Kiosk (Terminal B) CLOSED
Farm to Fork to Sky Market (Terminal B) 8:00am - 5:00pm 
Chocolate Fish (Terminal B) 6:30am - 2pm Daily
Vino Volo (Terminal A and B)

Terminal A: Sunday, Monday, Thursday, Friday - 9:38am - 11:15pm.

Tuesday, Wednesday - 9:30am - 7:30pm.

Saturday - 9:30am - 4:30pm

Terminal B: 

Sunday - Wednesday, 7am - 9:30pm

Thursday - Friday 6:30am - 9:30pm

Saturday, -7:45am - 6:30pm

Taylors Market (Terminal A)

5am - 11pm daily

 

Famous Famiglia (Terminal B) Sunday - Friday 5am - 4pm, Saturday 5am - 2pm
Esquire Grill (Terminal B) Sunday- Friday 7am – 9pm, Saturday 5am - 7pm
Burgers and Brew (Terminal B) Sunday - Friday 5am - 9pm, Saturday 5am - 7pm
Starbucks (Terminal B) Sunday - Friday 4:30am – 9pm, Saturday 4:30am - 7pm (mobile order available until 5pm)
Starbucks (Terminal A) 6am - 4pm daily
Urban Crave Express (Terminal B) 6am - 7pm daily
Dos Coyotes (Terminal B) CLOSED
Cafeteria 15L (Terminal B) 6am – 9pm
Peet’s Coffee (Terminal A) 4:30am - 11am 
Peet’s Coffee (Terminal B) 5am - 11am daily
Camden Foods (Terminal B) CLOSED
Gateway Bar (Terminal B) CLOSED
Paesanos (Terminal A) CLOSED
Squeeze In Burger (Terminal A) 8am - 1:30pm Monday - Friday
La Taqueria (Terminal A) CLOSED
Iron Horse Tavern (Terminal A) Sunday - Friday 6am - 9pm - Saturday 6am - 5pm
Freshii (Terminal A)

4am - 5pm, Thursday 4am - 12pm

The Well (Terminal A) 4am – 11:30pm
Escape Lounges (Terminal A and B) Terminal A 5am - 2pm, Terminal B 5am-8pm

 

 

Retail Shops

No Boundries (Terminal B) 7am - 4pm daily
DOCO Market (Terminal B) 5am – 12am
Brighton (Terminal B) 7am - 1pm
Sactown Market (Terminal B) 5am - 8pm
The Gallery at SMF (Terminal B) Open Daily 
Travel+Well (Terminal B)

Monday, Thursday, Friday - 5am - 8:30pm

Sunday, Tuesday, Wednesday - 5am - 7pm

Saturday - 8am - 1pm

Erwin Pearl (Terminal B)

Monday - Thursday 7:30am to 2pm. Friday 7:30am to 3pm.

Saturday 7:30pm to 1:pm. Sunday 7:30am to 3pm.

Erwin Pearl (Terminal A)

Monday - Thursday - 7:30 am - 2pm 

Friday & Sunday - 7:30 am - 3pm 

Saturday - 7:30 am - 1pm 

Baggalini (Terminal A) CLOSED
Travel + Well (Terminal A) 4:30am - 11:30pm Daily
Popsox (Terminal A) 6am – 6pm Daily
@ease (Terminal A) 6am - 6pm Daily
InMotion (Terminal A) 5am - 5pm - Daily
InMotion (Terminal B)  6am - 8pm Daily